We process your personal information to meet our contractual obligations with you, as well as collect and use your personal information for the following purposes:

1)     Routine business purposes, and to let you register an account with us.

2)     To verify your Personal Information.

3)     To process your bet when you submit a betting transaction.

4)     To advise you on the outcome of your bets.

5)     To help us to develop new business opportunities.

6)     To help us to develop new or improve products, that may be of interest to you.

7)     To process a payment or withdrawal you have requested.

8)     To administer your account.

9)     To engage with you when you contact us for support.

10)  To investigate and resolve your query, complaint or request.

11)  To administer any promotional competitions, you may have entered with us, and to deliver your prize if you win.

12)  To transfer your Personal Information cross border to other jurisdictions should it be so required for the legitimate business requirements and interests of Betfred, subject to this information transfer being authorised under Chapter 9 of POPIA which allows a Responsible Party (“access seeker”) access to transfer the information across foreign borders in the following circumstances: -

i.        Two bodies must provide adequate protection of the information so requested and received;

ii.       You must consent to the transfer;

iii.      The transfer must be necessary for the performance of a contract between you and the responsible party;

iv.     For the implementation of pre-contractual measures taken in response to your request;

v.       The conclusion or performance of a contract concluded in your interest between the Responsible Party and a third party; or