You have the right to withdraw all or part of any consent you may have provided in relation to our processing of your Personal Information. In the event that you withdraw all or part of your consent, there may be a period of time during which Betfred is legally or contractually obliged to, or for which there may be a legitimate business need, to continue processing your Personal Information until a full and final termination of our business relationship with you can be affected.

If your consent is withdrawn partially or fully in any particular set of circumstances, this may influence our ability to provide services to you, for which Betfred cannot be held liable or responsible.

You have a right to be notified that your Personal Information is being collected.

You have a right to be notified of any security breaches and/or compromises where there are reasonable grounds to believe that your personal information may have been accessed by an unauthorised person.

You have a right to ask Betfred what Personal Information we have on record and gain access to such information.

You have the right to correct and/or erase wrong and/or inappropriate personal information provided that specific statutory and/or gaming regulations do not require us to retain certain Personal Information about you.

You have a right to unsubscribe (“opt-out”) from any direct marketing material that Betfred may send you from time to time.

You have the right to submit a complaint to the Information Regulator.

You have the right to submit a complaint to the Information Regulator regarding any alleged interference with the protection of your personal information. You may complain verbally or in writing by contacting informationofficer@betfredsa.co.za - Registration Number: 0001990/2024-2025-IRRT/PR. Alternatively, you may lodge a formal complaint with the Information Regulator of South Africa (complaints.IR@justice.gov.za / inforeg@justice.gov.za). Postal address: P.O Box 31533, Braamfontein, Johannesburg, 2017.

You can request access to the personal information we hold about you or to correct your personal information. It can take us up to 21 days to respond to your request due to procedures that we are required to follow. In certain cases, we may require proof of your identity and